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We offer latest fashion with great discounts and offer s which will give you true value for your money right in the comfort of your home!
All the products are dispatched within 15 days of booking the order. You can track your order s status through your My Accounts Section.
We offer a 3 day return policy on most of the products barring few products. Simply email us on help@fashiondowntown.com upon receipt of the product and discuss about the returns.
Yes. You will certainly receive an email confirmation immediately once you make the payment, which will give you complete information about the product details and the estimated delivery time.
Yes.
Shopping at FashionDownTown.Com is easy: If you know what you are looking for, use the CLOTHING, BAGS, SHOES and ACCESSORIES links. You can also shop any outlet clearance in the SALES link. Need wardrobe inspiration? Check out the STYLE ME section. Once you have found an item, select your size and click on the 'ADD TO BAG' button underneath each item. Review the items in your shopping bag by clicking the 'BAG' link at the top of the page. You can use the 'REMOVE ITEM' button to delete items from your shopping bag. Click on 'CHECKOUT' to complete your order.
You can shop at FashionDownTown.Com without creating an account, but if you do set one up, you'll receive the following fabulous benefits: Track your order and review past purchases Request your return or exchange directly from your account Shop without entering your address or card details Manage your address book and email settings Be the first to know about upcoming Flash sales, Giveaways and snap up a designer label at the same time You will be given the opportunity to create an account after you make a purchase - all you need to do is add a password.
If you have forgotten your password, click here to change it or follow the 'FORGOTTEN PASSWORD' instructions on the SIGN IN page. You will then be sent an email which will enable you to create a new password. Please note that for security reasons we are unable to send your password via email.
All products are sold by the international sizing scheme used by the designer. To convert this to your usual size, simply click on the 'sizing charts' link which you will find on every product page. As sizes can vary greatly by designer, we have also provided the actual dimensions of each product for you to compare with your own body measurements. Please refer to the 'Size & Fit' tab on every product page to see whether an item runs true, small or large to size. If you have any questions, please send an email to help@fashiondowntown.com for assistance.
All items are sold on a first-come, first-served basis and are in stock unless 'Sold Out' is displayed. Please be aware that even if an item is in your shopping bag, it can still be bought by another customer until you have completed your order.
We accept Visa, Visa Electron, MasterCard, American Express, Delta, and Maestro credit and debit cards and any other methods which may be clearly advertised on the site from time to time.
Please be assured that your personal information is kept private and confidential and at no point will we rent or sell this. To register at FashionDownTown.Com, we will need to know your name, mailing address and email address. When processing your order online we require your billing address, shipping address, telephone number, credit card number and expiration date. If necessary, these details may be shared with a credit reference agency to verify your order. Please note that FashionDowntown.Com may use your contact details to inform you of new goods and services via email. If you would prefer not to receive these updates, please email unsubscribe@fashiondowntown.com
A cookie is a piece of information that is stored on your computer's hard drive by your web browser which tracks your movements within websites. We use cookies to keep track of how often you visit our website, the contents of your shopping bag, previous purchases and to deliver content specific to your interests. They are designed to assist your shopping and are therefore nothing to worry about. Most browsers are automatically set up to accept cookies, but usually you can alter the settings of your browser to prevent automatic acceptance. If you choose not to receive cookies, you may still use most of the features of our website, including the ability to purchase items.
Registered customers who have cookies enabled will be automatically recognized when they visit FashionDownTown.com
All prices shown on our website are displayed for shipping within India. Once you have entered your shipping address, our website is able to determine the correct unit price according to the destination you provide.
After you have entered the shipping address you are directed to the Payment page where the itemized price for your order is displayed before you are required to enter any credit card details.
Not all items on our website will have the suggested retail price affected by the delivery location. Although product prices may vary around the world, they will always be competitive.
Yes we can ship to multiple address
All orders are packaged in tissue with exclusive FashionDownTown.Com stickers. To protect your purchases during transit, your order will be placed inside a brown box.
Due to the value of the goods that we sell and in order to ensure your purchase is secure, we require proof of delivery for all orders. This means we are unable to authorize packages to be delivered without a signature. Therefore, please ensure someone will be available to sign for your order within the specified delivery times: 9am-5.30pm, Monday to Saturday.
We are unfortunately unable to redirect orders once your items have been dispatched. Therefore, please ensure you provide a shipping address where someone will be available to sign for your order within the specified delivery times: 9am-5.30pm, Monday to Friday.
Unfortunately, it is not possible to combine orders or add items to an existing order. If you would like all your items to be delivered together, you will need to cancel your order(s) and place a new order which contains all the items you require.
Once your order has been shipped, you will receive email confirmation of your shipping details and an tracking number. If you have registered, you will be able to view and track the status of your shipment by signing in and selecting My Account followed by My Orders.
Making a return or exchange is easy using our collection service. Just make sure you request your Return within three days of receiving your order.
Sign into your account and under My Orders, select the order number containing the items you would like to return. Click on the RETURN/EXCHANGE AN ITEM button and choose the reason why you want send your item(s) back. If an item is faulty, please provide details why. If you'd like to exchange an item because the fit isn't right, choose the replacement size. To request a refund, select how you would like to be credited. This needs to match the original payment method used. Please note, store credit is valid for three months from issue date. Check the box to agree with our Return Policy. You will then receive an email containing your Return number, which is valid for 7 days.
Unfortunately, we are unable to offer returns on items won in our Sales, Going Going, Gone Sales or Outlet Clearance
Items should be returned in their original packaging to make sure they are protected in transit. Shoe boxes should also be protected as they are considered part of the product, and shoes that are returned without boxes or in damaged boxes may not be accepted and may be sent back to the customer.
If you have a question or complaint about the service you have experienced from FashionDownTown.Com, please email help@fashiondowntown.com.